Facebook is not the only place to find clients!

This is a funny statement coming form me given that most of my clients do come from facebook. But that is my business and every business is unique in its own right. While facebook seems to be the be all and end all of social media for some, I always have to ask and remind my own clients to look outside of facebook for their ideal clients as well. Not because their clients may not be their but more because their clients may not be using facebook as a tool to help solve their problem.

There are some businesses that thrive on facebook and the proof is in their conversions and return on investment. They do massive ads and outstanding videos and get clients dropping into their laps day in and day out but for others posting everyday and doing ads and live videos just does not get them the traffic they want. The problem is that they are not clear about who their ideal clients are and further do not know where they go to seek help for their biggest challenge. You first need to know and understand that, before you decide which social media platform works specifically for your niche.

Platforms such as Instagram, Linkedin, Pinterest and Twitter are also great platforms to connect, engage and build relationships with your ideal clients…if used correctly. And there-in lies one of the biggest problems. Because entrepreneurs have gotten so hooked on facebook, they tend to try to use the other platforms in the exact same way and get no results, then give up completely, without understanding that each platform has its own nuances and users respond differently based on how you present your content.

I have followed some great brands big and small who are killing it on Instagram and Linkedin and the one thing I have realised is that they have taken the time to study and understand the platforms, so their ideal clients respond to them and they make a ton of sales…which is what we all want. They understand what type of content works, what type of images work and what call to action garners the best feedback from their audience. They also pay attention to their analytics so they know the best days and times to post to really reach an engaged audiences of buyers.

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My advice to my clients and to you is

  1. Do some market research about your ideal client and determine which platform works for them
  2. When you choose a platform, follow people who have mastered the platform so you can pick up on some useful tricks and advice on how to become an expert on the platform
  3. Experiment with the platform because you want to create something that is uniquely yours
  4. Don’t just post but engage with others as well so you can also build know, like and trust

This by no means is knocking facebook for its great business capabilities, however, as a business owner, it is imperative that you also do not put all your eggs in 1 basket. Even if your ideal clients are found on facebook, decide where is the 2nd highly trafficked social media platform that they are on and show up there as well. But show up in the right way! Try to master at least 2 platforms really well before you branch into others because you do not want to over extend your own abilities.

PLUS besides social media, there are other ways to reach your ideal clients like radio, press, tv, networking events and speaking engagements. So decide where you need to be and show up genuinely and proudly every day.

If you are still struggling to

  1. Find your ideal client
  2. Master social media to land clients

Then let’s get on a Free discovery call so we can discuss how to get you on the right track.



Create content that sells

One of the challenges many of my clients face is creating content consistently that sells. You see, this is something that is not taught in school and when most people start a business, they focus on building a pretty website, have a splashy call card and then maybe creating a flier that they hope will lure people to their business. And when it does not quite work out that way, they come to me and ask WHY? My question to most entrepreneurs is – what content are you sharing with your audience?

Content alone won’t make the sales. You also have to consider where you are sharing it, who you are sharing with and when you are sharing but you have to have a clear idea of what you are sharing with your audience. Is it something they need to hear, read or experience. Are you sharing the content in the best way for them to understand how you can actually help them solve a challenge they are facing? Content creation is one of those must do activities for any business whether now starting or in business 10 years.

Some of the top brands share content consistently and that is how they are able to close their sales. Content does not mean advertising…so let’s squash that misconception right now. Content is about educating your audience and sharing value. It is the information your provide to your ideal client to help them solve their challenge. Content can be shared in a number of different ways including

  1. Video
  2. Posts
  3. Audio
  4. Speech at a speaking or networking engagement

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Content is shared in different places such as your:

  1. Blog
  2. Podcast
  3. Social Media Platforms
  4. As a speaker at an event
  5. Through a Mic Man
  6. Newsletter
  7. Email

And because the places are varied and they way it is shared is plentiful, many entrepreneurs immediately go into panic mode. But the solution is right in front of you everyday.

Here are 5 easy ways, I have been able to create content consistently for my audience and close the sale daily

  1. Ask them exactly what they want to learn from you. I know this sounds obvious but you would be surprised how many entrepreneurs are afraid to simply ask this question. Give them exactly what they want and then some more
  2. Create a poll in your group or your page or send out a survey with a list of questions that you want to get answered
  3. Think back to all the clients you have had over the last 3 to 6 weeks and make note of all the questions they have asked you via phone or email. Each question is a piece of content that you can share and teach your clients
  4. Look at what your competitors are posting/sharing and look at the response they are getting from their audience. Those responses are pieces of content for you to grab up
  5. Keep reading about new trends in your industry and give your opinion

This list is not exhaustive obviously but it is a great starting point for you to begin creating content that sells to your audience. The key is to take this information that you would have gathered and turn it into pieces of information which you share with your audience so they get to know, like and trust you even more.

If you have read this and still feel you need help in creating content that sells then let’s connect and discuss how we can get you over this hurdle called content creation!

Who do I collaborate with?

Collaborations are all the rave now. Why? Because we are realizing more and more that you do not have to grow your business alone. According to the Business Dictionary, a collaboration is ‘Cooperative arrangement in which two or more parties (which may or may not have any previous relationship) work jointly towards a common goal.’

There are millions of people who want to buy from you  and a great way to get in front of them is to collaborate with somebody who has the same ideal client but is offering a complimentary service. Examples include hairdressers and nail techs, bakers and event planners to name just a few, but many times it does not work out as we expected. There is a reason we are getting collaborations wrong and I want to walk you through how to make it work

1. When you are not clear about what the collaborations looks like

This is the most common mistake. Time and time again I see entrepreneurs announce that they want to collaborate with other business owners but they are not clear about how the collaboration will look or feel. They do not have a clear understanding of who will be doing the work and the expected outcome.

There is the belief that once the next entrepreneur has clients and is offering a complimentary service then they are the best persons to collaborate with. The truth is, if you are looking for someone to collaborate with, you need to do your homework. Some questions to consider are

  • who are their ideal clients
  • how successful and busy are their own businesses
  • have they collaborated with anybody before
  • how visible are they
  • do their vision, mission and ethics in alignment with your business

Because so many entrepreneurs do not think about these questions they end up in disastrous collaborations and loose a ton of money, time and resources in the process.

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2. You have no contract

One of the biggest mis-steps entrepreneurs make when going into any collaborative agreement. Even if it is a one page contract which identifies

  • what is the overall goal of the collaboration
  • each persons role in the collaboration,
  • how money will be spent and distributed,
  • how long the collaboration will be engaged,
  • how the success of the collaboration will be measured and
  • how will the collaboration be promoted!

Having no contract leaves your collaboration open to failure because expectations are not clearly defined.

3. Lack of communication

This is when the collaboration is finalised. Entrepreneurs tend to just walk away and expect things to fall into place. But actually this is when you have to keep in contact with your collaborator because as you start to promote the collaboration, things may have to be tweaked, twisted and turned to make sure you are really hitting your targets. It is not a drop it and they will come scenario. Keep lines of communication open throughout the life of the collaboration and decide what day and time of the week you will be checking in to give updates etc.

Collaborations are a great way to grow your business fast but like with anything else in business, it must be done with a strategic plan in mind and not willy nilly.

Do you have any successful collaboration stories? Or do you want help in deciding how to find someone to collaborate with? Post your comments below and let’s keep this conversation going!

Carlos Muza

4 ways to increase your revenue

Everybody wants to make money in their business right? Either that or they are running a charity. But making the money always seems to be the hard part for many entrepreneurs because we do not talk about money or understand how money works (but that is for another blog post!). There are some tried and tested ways to make more money in your business. I want to share with you just 4 ways:

1. Look at what you are offering and determine if the prices need to be raised. (Yes you will lose a few clients but you will gain better clients in the long run!) Do that immediately. Raising your prices means that you will attract higher paying clients who value what you are selling them. Do not get caught into the thinking that charging less will give you more clients. In fact the opposite is true. Raising your prices also means you may be able to work with less people and still earn the money you want.

2. What product or service are you presently offering that sells the most? Sell more of it by talking about it more, give your clients more info about it and get more people to buy it. It is your number 1 seller for a reason. This means you have to be very intune with your clientele and your inventory. The product that sells the most and flies off the shelf fastest is the one you should be producing the most of. If you make 100 soaps and they all sell out in 1 week and you have a line of people trying to buy more, then you need to make more soaps and sell more of it every week (raise your prices!)

3. Are you offering enough things? Meaning, are you selling more than 1 thing at a time? It is a myth that you should be selling 1 thing at a time. Sell as much as 2 or 3 things at a time so you have multiple streams coming in and you are not depending on just 1 sales. When you are running ads, sending out emails or doing videos, it is okay to sell more than 1 thing because your clients are at different stages of the buying process with you. Some need a low end product, some a mid range and some a high end. You should be selling all of them. They key is to know where to sell each one of these things. Once can be sold in your fb group, another via your email list and still another in collaboration with another entrepreneur. Do not depend on the sale of 1 thing to give you the revenue you desire.

4. Offer weekly or monthly package deals. So instead of a month by month sale, offer a 3 month package which they can pay over a period of time. That way you can guarantee money is coming in even 90 days from now. This works well especially for service providers like consultants. For hair dressers and nail techs for example ensure that your clients book their next appointments in advance so you are guaranteeing that you are always booked. If you sell a product, you know how long it lasts on average, so ensure that your strategy includes a follow up system so they buy another item from you before their last bottle is completed. And combine services or products. This way you get a larger revenue jump than if you were trying to sell each item individually.

Now that you have these 4 steps to take, let’s commit to implementing them in your business today!

Leave a comment below and tell me which one you plan to implement.

5 things

5 things your clients are saying about you

You know how no matter how we try we are always concerned about what ‘people’ think about us? Well the only person who should be focused on is what your client thinks about you and what they are saying. As entrepreneurs it is very easy to just focus on ourselves and whine and complain about why people are not buying from us, but let me share with you 5 things your clients (potential clients) are saying about you. Hopefully this will help you get clearer about what you should be doing in business

  1. I am not sure of exactly how you can help me. Why? Because your message is not clear and how you can help is not clear. Your ads or posts are vague and leaves clients more confused than when they first encountered you
  2. I do not know anyone who has ever tried your services or products. Why? Because you have not asked for reviews or testimonials so that your ideal clients have proof from other people that you do what you say you do. Yes the opinions of others is super important to them.
  3. I do not know who that is. Why? Because you hide behind a logo or some meme and people do not trust who they do not know. As a new entrepreneur you should let people, know, like and trust you and that means putting your face out there sometimes. Being visible and sharing valuable information consistently.
  4. They never respond to messages or questions. Why? Because for some reason you think every question they ask is annoying and instead of being patient and responding to them and giving excellent customer service you ignore them and thus they ignore you can buy from the person who answers them in a timely manner.
  5. I already know someone who sells that. Why? Because we all know someone who sells something but you need to let them see and understand the value that you bring to them when they buy from you. You need to let them know what makes you UNIQUE. Do not assume they know and do not assume it is the price.


So I chose to only list 5 but there are quite a few other things your clients are saying about you which you should be aware of. These are things that you can easily adjust in your messaging and your strategy so that you do no lose sales or even lose clients unnecessarily. Do you think any of your clients say these things about you and how can you fix it today so that the conversation about your business changes?

If you are still not sure how, then book a FREE 30 minute discovery call with me today and let’s keep the conversation going.

Stop making excuses!

As a coach I have heard it all, trust me. From:

  • I have no time
  • The kids were awake
  • I got sick
  • My laptop stopped working
  • I have no support
  • I just don’t know what to do
  • I feel overwhelmed
  • The dog ate my assignment

I have heard them all and while I know sometimes we have legitimate reasons why things cannot get done, many times, if we are totally honest with ourselves we know that we are making excuses.

Why do we make excuses?

Most times it is out of fear! We do not know what will happen if we actually do the work. We are afraid that if we put in the work and we do not get the outcome we want then we will be disappointed. Fear cripples you into not just making excuses but not doing anything at all. But my question is- What is the worst that could happen if you do nothing? You end in the exact same spot and nothing gets done and your business dream just withers away

Other times it is out of laziness! Yes laziness. People are lazy. Sometimes you are extremely lazy. Some days you feel like doing nothing at all, but if you feel like that every day then Houston we have a problem! Running a business is not for the faint of heart and neither is it for someone who chooses to be lazy because yes it is a choice.

What do excuses do to our business?

Excuses keep you back. They hold you back from success and it kills your motivation, drive and momentum. An excuse is any barrier you put up physically, mentally or emotionally that keeps you from completing what you set out to do.

What is the truth?

The truth is that you have more control than you think or more than you allow yourself to have. As humans, it is easy for us to complain and make excuses because that is where we are most comfortable. How do you combat your excuses?

  1. You set a plan or a goal and you stick to it, even when you are feeling lazy, down, demotivated or whatever you want to call it this week. The point is that you give yourself no excuses.
  2.  You get an accountability partner who will take no excuses what so ever
  3. You hire a coach ( Yes I am available!) who will help you develop the tools to keep you focused
  4. You develop daily practices like affirmations and journalling which get you in the best mindset everyday
  5. You commit to get things done no matter what!

Parents know the drill all too well with their kids. They have a million excuses why they should not go to bed on time; or do homework; or clean their rooms and as a strong parent you let them know that the rules are the rules and they have to do it no matter what. No excuses!!! So why don’t the same rules apply to you and your business?

Excuses are the things that hold us back. It is our comfort zone and in coach I always tell my clients get uncomfortable until you are comfortable…and then get uncomfortable again! Business is about growth and learning and going beyond where you thought possible for your business. That definitely will not happen if you keep coming up with excuses for why you are not

  • posting on your page
  • doing videos
  • making phone calls
  • attending networking events
  • collaborating
  • selling everyday
  • investing in new
  • writing your blog

So, tell me what excuse you are NOT going to make today and how we can work together to keep your momentum as you grow your business with NO excuses.

Let’s schedule a FREE discovery call to get started talking.

Are you doing your research?

How important is research? Is it really necessary? Or can you just go with your gut instinct? If you are really serious about building a successful business, I urge you not to by pass this step. In fact, this crucial step in starting and growing your business can make or break you in the blink of an eye.

Let me break it down. You have this super awesome idea for a business or for an extension of your business. You happen to see something like it so you think it must work if that other thing is working. Or 1 person asked you to do this little extra thing and you think- wow, I can add this new service- based on 1 person asking you. So you invest time, money and resources and then you hear crickets!!!!!!

Why? Why? Why? Because you did not do the research.

You do not have a real sense of who will buy, how much they will pay, how often they will buy, how they want it delivered, nothing, nada. You went straight into launch mode because of a gut feeling! Doing research is paramount to your success. I cannot repeat it enough.

And before you get all winey and complainey, let me just say that doing the research for your business can actually be one of the most enjoyable parts of starting and growing your business. Research can happen in a number of ways:

  1. Conduct a survey using a free tool like Survey Monkey. Get real feedback from people about what they want and need
  2. Do a short poll in your group or page
  3. Come out and ask everybody who you are currently serving. Every time they make a purchase, ask them a question
  4. Through your email list, just ask 1 pertinent question and ask them to respond to the email
  5. Sampling if you have a product to gather if it is something people would eat or drink
  6. Host a small gathering of friends/family and ask them 10 questions each


Do this right and the information you gather will be gold. In fact do not rely on just one method. Combine some of the methods above so you get a variety of answers for comparison. If you already know your target audience, you can get very specific but if you are not sure about who will need your solution, then spread your net as wide as possible and gather intel. After the first batch of research and you have narrowed down your audience, do some more research so you can start to get some more specific answers.

Research is not something that is conducted only when you start business though. It should be conducted every year in your business to ensure that you are meeting the needs of your ideal clients; to garner what needs to be improved or changed and to give you a sense of the way forward for your brand.

Research, research, research….you just cannot skip this out of your business strategy. Not sure what to ask, how to ask or where to ask, then let’s get on a FREE 30 minute discovery call and chart a way forward