No email list = No business


Why is it when a new client comes to me and asks for help and we start to explore all the things they are doing and not doing that email is always so low on the list? It’s either they are not sending at all or they are sending so sporadically that their clients do not even know they exist? Arrgh

Guys, you want to grow your clientele? You want to make money? You want to connect with your audience? Then you have to start taking your email list seriously. Some of you are so stuck on the social media bandwagon that you are not seeing what is directly under your nose. There are people who want to engage with you outside of social media everyday!!!!

Get on the train, get on this bandwagon and come experience what so many of us are experiencing. Let me just say this. It does not happen overnight so do not booo hooo if you sent 2 emails and no one deposited 5k into your account. You have to build their trust. They have to know you are in it for the long haul. They have to know that you really want to help them. They have to know you are all in for them and with them. In other words you have to be consistent in providing value and asking for the sale.

Here are some things to consider once you start sending out your emails:


I change my opt-in a few times a year and they are not always shared on my website. In my business, I have found that using an opt-in was the easiest way to grow my email list as well as stay connected with my clients in ways I could not using social media

What is an opt-in? An opt-in is one of the tools you use to grow your email. It is a valuable piece of information that you give your clientele in exchange for their email address. This is a free easy way for you to stay connected beyond social media because you own your email list whereas you do not own the content that you share on any of your social media platforms.


I work a lot with my clients in creating emails to send out to their audience and the first thing that pops out to me is how many are just struggling to speak authentically in your own voice. If someone opts-in to get valuable information from you…then they want to hear from YOU. They do not want to hear a bunch of recycled clichéd words and phrases. They want your thoughts and opinions in your own voice and your own words. Do not be afraid to speak to them like you would speak to a sister or brother if you were telling them about your business.

Speak directly to them in an authentic voice


Are you using a Call to Action in your emails when you do send them? What exactly do you want your readers to do when they have consumed the information that you have sent? Many people miss the mark when sending emails and just are concerned with showing a pretty picture. But like with everything else in business, you have to tell your audience what you want them to do!


This one always causes much controversy because some people hate sending and some people hate receiving emails. The truth is that it depends solely on you and your audience and the relationship you have built with them. But sending 1 email per month is many instances is not cutting it!

Do not let this marketing gold mine go to waste in your strategy arsenal. I see many people who send an email to me every quarter and what tends to happen is that I read it and say I will come back to them because I am busy. But because they are not going to email me again until 6 weeks from now, I forget about them and they lose the sale…. Of course your offer is totally irresistible then I would click on your link and buy right away right?? Lol

The truth is people need to be reminded of offers, sales, discounts, valuable information. They need to be reminded in order for them to take action. Especially if you are having a time sensitive event or sale, so do not be afraid to stay connected and email them often


Anything I want! That’s the beauty of emails. It is the opportunity for you to share stories about your business, your ups and downs, your sales and offers and just about anything you want.

For me, what ever I share with you here in DBS I usually also email to my list because trust me somebody in here would see it in their email and not see it as a post in DBS. So that’s the beauty of creating an email list. It can and should be repurposed and used over and over an over again.

What did you email today?

20% opened my emails today and I am ecstatic

No I am not mad. The thing is that most people don’t understand is that 100% of people may not open your emails for a number of reasons. But 20% is a great open rate!

I read an article this morning that said 24.79% is the new ‘great’ open rate but you get my drift. The point is you are always aiming for everyone to open your drool worthy emails but 24.79% is a great open rate to have. When last have you checked your open rate?



You do love your clients, right? Even the one who have not even bought from you as yet right? Well because I love my clients, I send them love notes. That is what I think of my emails. It is my way to say to my clients everyday…Hey, I was just thinking about you. I love you and I know you need to hear this as much as me….Or I know you have told me in the past that you were struggling with this so I just wanted to share somethings that I use. Your clients feel the love in the emails that you send because they know you are sending it to share, add value to their lives and to put a smile on their face. At least that is why I send emails and boy does my love convert!

2018 is the year of LOVE so let’s start by sending love to the people we care about.



10 ways to prepare for 2018

So we are fast approaching 2018 and the panic has set in for many. How do I finish off the year? Did I complete everything I said I would?  How much money can I make between now and Christmas? What exactly am I going to do differently in 2018?

Rest assured, this is a common feeling and dilemma that many entrepreneurs face and feel at the end of the year. The new year feels overwhelming but have no fear, I am here to share with you 10 ways you can prepare for 2018.

1. Do a brain flush

This simply means writing out all the ideas you have in your head in no particular order. Get it all out and on paper until you feel you have everything out so you have a fresh clean slate to start on

2. Write out a new goal

A goal not written is merely a wish list. To go into the new year, get very clear about what you want to happen in your life and your business. Write out a very specific goal which will highlight exactly what work you want to do, who you want to serve, how you want to serve them, how much money you want to make and by when you want to make the money.

3. Reach out to your clients and ask for a testimonial and a referral

Your past clients are your best clients…because they already know how awesome you are and will gladly spread the word once they have been blown away. So before the year is ended, ask them for a testimonial and a referral of your services so you can increase your client list and get more eyes on your business


4. Review your analytics

If you use social media to actively promote your business, then this is a great time to review your analytics. Have a look back over the year and take note of the posts and information you shared that performed really well. The post which got the most views or engagement. The blogs that had the most responses. The videos that had the most engagement. Spend time going through your analytics so you get a better sense of what resonates with your audience so you can do more of those things as you work to increase your visibility and brand presence.

5. Choose 10 books you have to read to help grow your business

As an entrepreneur we know that we should be continuously learning and growing. Books should be our bets friend whether in hard copy or as an audio book. Reading is a great way to keep on top of your game and stay motivated as you climb the ladder to success. There are so many great motivational and personal development books that continue to help us be the best that we can be. I recommend you start with

The Success Principles by Jack Canfield

Think and Grow Rich by Napolean Hill

The Power of Positive Thinking by Dr. Norman Vincent Peale

6. Make a list of collaborators

Collaboration is a great way to grow your business fast! The key is to choose persons who already have a great client base and add value to their existing clients as well as yours. Identifying who you want to collaborate with and why you think the collaboration is beneficial to both of you is bound to elevate your business in 2018.

7. Create a content list of all the topics you can share with your audience

By now you should have a clear idea of the information that your ideal clients need and want. Using bullet points, start to make a list of topic ideas that you would like to share during the year. The list will not be exhaustive but it should serve as a jumping off point for you to start the year off on the right foot. Your list can then be used to write value post, send emails to your audience, do live or pre recorded videos and so many other things.  Planning in advance is key to the your successful growth

8. Identify 5 clients you have to land

No more shooting around in the dark. You know the clients you want to work with. You already know you your sweetheart client is and you understand exactly how you can make an impact in their lives. Start the year by writing out their names and how you plan to help them solve a challenge they presently have.

9. Choose a mentor

Having a mentor is one of the best things you can do for your business. No matter what stage of business you are in, it is great to have someone who has already been where you presently are to guide and support you along the way. There are many entrepreneurs who are willing to mentor new and budding entrepreneurs. Make a note of some of the people you really admire and seek them out as mentors. This will do wonders for your business, your moral and your motivation in 2018.

10. Identify 2 new skills you need to learn

Keep learning! It’s that simple. As we grow, we continue to learn. None of us have all the skills necessary to run a business. So we learn as we grow. Identify 2 new skills that you know you want to learn to improve your business and schedule a period of time during the year when you will start the process of engulfing yourself into learning that skill.

This list is by no means exhaustive, but it is a great starting  point for you to overcome the overwhelm of finishing this year and taking a deep dive into 2018. If you still feel stuck, then I am just a click away.

Facebook is not the only place to find clients!

This is a funny statement coming form me given that most of my clients do come from facebook. But that is my business and every business is unique in its own right. While facebook seems to be the be all and end all of social media for some, I always have to ask and remind my own clients to look outside of facebook for their ideal clients as well. Not because their clients may not be their but more because their clients may not be using facebook as a tool to help solve their problem.

There are some businesses that thrive on facebook and the proof is in their conversions and return on investment. They do massive ads and outstanding videos and get clients dropping into their laps day in and day out but for others posting everyday and doing ads and live videos just does not get them the traffic they want. The problem is that they are not clear about who their ideal clients are and further do not know where they go to seek help for their biggest challenge. You first need to know and understand that, before you decide which social media platform works specifically for your niche.

Platforms such as Instagram, Linkedin, Pinterest and Twitter are also great platforms to connect, engage and build relationships with your ideal clients…if used correctly. And there-in lies one of the biggest problems. Because entrepreneurs have gotten so hooked on facebook, they tend to try to use the other platforms in the exact same way and get no results, then give up completely, without understanding that each platform has its own nuances and users respond differently based on how you present your content.

I have followed some great brands big and small who are killing it on Instagram and Linkedin and the one thing I have realised is that they have taken the time to study and understand the platforms, so their ideal clients respond to them and they make a ton of sales…which is what we all want. They understand what type of content works, what type of images work and what call to action garners the best feedback from their audience. They also pay attention to their analytics so they know the best days and times to post to really reach an engaged audiences of buyers.

social media icons- rami-al-zayat-170349

My advice to my clients and to you is

  1. Do some market research about your ideal client and determine which platform works for them
  2. When you choose a platform, follow people who have mastered the platform so you can pick up on some useful tricks and advice on how to become an expert on the platform
  3. Experiment with the platform because you want to create something that is uniquely yours
  4. Don’t just post but engage with others as well so you can also build know, like and trust

This by no means is knocking facebook for its great business capabilities, however, as a business owner, it is imperative that you also do not put all your eggs in 1 basket. Even if your ideal clients are found on facebook, decide where is the 2nd highly trafficked social media platform that they are on and show up there as well. But show up in the right way! Try to master at least 2 platforms really well before you branch into others because you do not want to over extend your own abilities.

PLUS besides social media, there are other ways to reach your ideal clients like radio, press, tv, networking events and speaking engagements. So decide where you need to be and show up genuinely and proudly every day.

If you are still struggling to

  1. Find your ideal client
  2. Master social media to land clients

Then let’s get on a Free discovery call so we can discuss how to get you on the right track.


Create content that sells

One of the challenges many of my clients face is creating content consistently that sells. You see, this is something that is not taught in school and when most people start a business, they focus on building a pretty website, have a splashy call card and then maybe creating a flier that they hope will lure people to their business. And when it does not quite work out that way, they come to me and ask WHY? My question to most entrepreneurs is – what content are you sharing with your audience?

Content alone won’t make the sales. You also have to consider where you are sharing it, who you are sharing with and when you are sharing but you have to have a clear idea of what you are sharing with your audience. Is it something they need to hear, read or experience. Are you sharing the content in the best way for them to understand how you can actually help them solve a challenge they are facing? Content creation is one of those must do activities for any business whether now starting or in business 10 years.

Some of the top brands share content consistently and that is how they are able to close their sales. Content does not mean advertising…so let’s squash that misconception right now. Content is about educating your audience and sharing value. It is the information your provide to your ideal client to help them solve their challenge. Content can be shared in a number of different ways including

  1. Video
  2. Posts
  3. Audio
  4. Speech at a speaking or networking engagement

skye-studios-334253- video

Content is shared in different places such as your:

  1. Blog
  2. Podcast
  3. Social Media Platforms
  4. As a speaker at an event
  5. Through a Mic Man
  6. Newsletter
  7. Email

And because the places are varied and they way it is shared is plentiful, many entrepreneurs immediately go into panic mode. But the solution is right in front of you everyday.

Here are 5 easy ways, I have been able to create content consistently for my audience and close the sale daily

  1. Ask them exactly what they want to learn from you. I know this sounds obvious but you would be surprised how many entrepreneurs are afraid to simply ask this question. Give them exactly what they want and then some more
  2. Create a poll in your group or your page or send out a survey with a list of questions that you want to get answered
  3. Think back to all the clients you have had over the last 3 to 6 weeks and make note of all the questions they have asked you via phone or email. Each question is a piece of content that you can share and teach your clients
  4. Look at what your competitors are posting/sharing and look at the response they are getting from their audience. Those responses are pieces of content for you to grab up
  5. Keep reading about new trends in your industry and give your opinion

This list is not exhaustive obviously but it is a great starting point for you to begin creating content that sells to your audience. The key is to take this information that you would have gathered and turn it into pieces of information which you share with your audience so they get to know, like and trust you even more.

If you have read this and still feel you need help in creating content that sells then let’s connect and discuss how we can get you over this hurdle called content creation!

Success is uncomfortable

I have been working closely with quite a few clients lately, more than my usual amount but I wanted to do it to see how I would manage. It has been tiring and eventful but fun at the same time. But the one thing I heard from at least 5 of my new clients as we developed new strategies and they got into action was that they were uncomfortable.

I found it amusing that each one of them used that exact word. Not that they were afraid or stressed but that they were uncomfortable! And it was the truth. They were uncomfortable because I was asking them to do things they had never done before. Things that took them out of their comfort zones. Things they never thought they would ever have to do. And it was not that these clients were lazy but they got comfortable complaining about how their businesses were not growing. Comfortable just getting by and barely paying bills. Comfortable being just comfortable with nothing to show at the end of the month even though they had a burning desire to do more and be more in their business and for their family.

Working with a coach (me!) forced them to get uncomfortable and do more than they even thought possible. It made them go one step further than they would have gone if they were doing this all alone.

Their success means they have to get uncomfortable!

Starting, growing and sustaining a business is not easy.  In fact, it may be one of the hardest things to do if you do not have all the tools or knowledge at your disposal but it is not impossible. As entrepreneurs we have to be ready to get uncomfortable to get to our success or our version of success, because then we will appreciate it even more.

One client even told me before she sent an email her stomach was upset. Another said before she did her live video and while doing the video she wanted to literally throw up. Being uncomfortable looks and feels different for everybody but it is something most successful entrepreneurs have experienced as they grew their business.


harry-sandhu-time is precious


The point being that if you really want success you have to get uncomfortable trying and testing  things that you have never done before. Whether that is doing a live video, speaking to a CEO, speaking on a stage in front of 1000 people or getting published in a major newspaper or magazine. Our success depends on hoe much we are willing to push ourselves beyond our safe limits to get exactly what we say we want in business and in life.

We have to push past our fears and our anxieties. Acknowledge that they exist and then make a conscious decision to keep moving even though you feel the pain in the pit of your stomach. Because truth be told, you will never know until you try! There is no time like the present to get exactly what you want, so let’s work together to make this happen.

Still looking for guidance and support as you grow your business? Look no further! As your coach I will provide you with the extra push to move you from uncomfortable to comfortable in your business and it starts with just an email or a call

M is for Marketing

The dreaded M word…lol. Okay I may be stretching it a bit, but truly that is the number 1 complaint I get from most of my clients. They do not know where or how to market their business. There is a mis guided belief that they just need to start a facebook page, post pretty pictures and motivational posts everyday and business will come knocking at their door. It is because of this misguided belief that so many business fail.

Even in school where I did marketing, I am not sure they actually showed us HOW to market. Yes we learnt about product, place and price but the actual HOW I think was sorely lacking and it rolls over when we are actually ready to start a business.

Marketing your business does not have to be daunting. It takes work but once you devise a plan and strategy that works for your business, the pieces start to fall together and the sales start to roll in. I want to share with you some key elements of any marketing strategy you devise. There is no one size fits all, but there are key elements that you need to consider before you get ‘busy’ with the ton of activities you feel are necessary to execute a solid marketing plan. So, let’s begin

1. Have a goal/plan

You need to be very specific about what you want to happen. You know that old saying about ‘Start with the end in mind’? Well here is where it comes in. What specifically do you want to happen in your business over a period of 3 months, 6 months, 1 year? How much do you want to earn and how many clients do you want to serve? Where do you want to be seen and heard? You have to hone down on this idea so that you can see and feel it before you even begin execution of any plan.

2. Know who your audience is

Too many times entrepreneurs try to sell to everybody and they end up burnt out and frustrated. Everybody does not need the solution you are providing. Get specific about who needs your business so that you save time, money and resources by speaking directly to them on a consistent basis. The more specific you get the greater the results will be. In my last blog post- Who is your ideal client we examined why they were important and how you start to find them.

group photo

3. Have multiple solutions

By this I mean, that your ideal clients may need what you offer in a variety of ways so ensure that you provide them a variety of solutions that fit not just their pockets but their needs. Gone are the days when you just have to sell one thing over and over. The best sales people know that you should be selling multiple things to satisfy the different stages of your ideal clients.

4. Have an opinion

What exactly do you want to be known as/for. People want to know that you stand for something and that they can rely on you for that thing that you stand for. Make sure than in any communication you share that your opinion is clear to your audience and that it resonates with what you are selling

5. Be consistent

This I cannot stress enough. Whatever medium you decide to use for your marketing strategy, you need to be consistent. Showing up once a week will not cut it because your audience is bombarded with information every 2 seconds. The challenge is to show up in an authentic yet creative ways so that your message stands out but none the less you need to be consistent in the delivery of your message and in asking for the sale every single day!

6. Do NOT rely on social media alone

Yes, I know billions of people are on social media but guess what — they all use social media differently. Social media is a powerful tool to get your message to your audience but its should not be the only way. A business page, a blog, a you tube channel, a podcast are all great ways to talk to your audience. But also utilise traditional media like radio, television, newspapers and magazines. Get involved with your community and network with your audience. Show up and let them see and hear exactly who you are away from your computer. Reach out and touch somebody (literally!!!..but not in a creepy crawly way please)

7. Do your research

Stop guessing about what people need and want. Ask them. Do a survey. Ask questions in groups; send an email or a text. Your role as an entrepreneur is to understand what your audience wants and tap into their emotional needs so that you can sell consistently. You cannot guess what their needs are. Start to ask them simple questions so you can structure your business to solve their challenges in a meaningful way that seems true to them. In a previous blog I asked- Are you doing your research? and I walked you through some of the ways to conduct research so that you grow your business consistently. Have a look and tell me what you think.

8.  Always measure

How will you know if your plan is actually working if your do not measure your growth. Every few months, take a look at the progress you have made. Ask your clients about the service they received and how it can be improved. Make note of where you may have fallen short and what you need to amp up in your business. To grow a sustainable business you need to measure your growth consistently.

Marketing is a mysterious task for many persons but it is something that you can learn to master with the right guidance and tools. As your coach, I understand the challenge you face and I would love to guide you to make marketing easier for you.

Let’s schedule a call this week and see if you would be the perfect fit for my MOB (Marketing on a Budget) Squad!